Terms and Conditions


1. The Contract

The following booking conditions and information forms the basis of your contract with Lacadives
("the Company") of C-14 Bungalow, Boran Road, Opp Elco Market, Bandra (W ) Mumbai 400 050 and
Niran Arcade, 563 & 564, New BEL Road, Sanjaynagar, Bangalore – 560094. Your contract will be with
the Company. Your contract with the Company is effected once the specified deposit has been paid
by you and the Company has signified, in writing, its acceptance of the booking and has sent you a
written confirmation by email.

These terms and conditions read along with the terms on the booking form will constitute the entire
terms of the contract between the Company and you (the person making the booking (the lead
client)), who will be deemed to agree to the terms of this contract for and on behalf of all other
persons named on booking form or using the services contracted for by you. For the purposes of this
contract the lead client will be deemed to have the authority to represent all the clients and person
named on the booking form or using the services booked therein and all instructions, alterations,
acceptances and other directions given by such Lead Client shall be deemed to have been given on
behalf of all the others stated herein. If you have any special requests outside the services offered,
the Company will endeavor to assist but is not obliged to do so. These must be notified to the
company in writing along with the request for a booking or before the confirmation of the booking by
the Company. . After the Company has confirmed the booking, any and all instructions for changes or
alterations will be subject to a charge as detailed below. All such additional costs of a special request
must be borne by you as per the terms stated herein.


2. Holiday Descriptions

The information about the tours featured in our marketing materials are given in good faith and
believed to be accurate at the time of publication. However, it may also prove necessary for the
Company to vary or modify a tour itinerary or its contents due to local prevailing conditions. You
agree to such necessary variations or modifications being made and also agree to be bound by the
decision of the tour leader or representative appointed by the Company. In such circumstances the
Company reserves the right to substitute alternative arrangements


3. Speed vessel / Speed Boat disclaimer:
A. Speed Vessel: is a Government run vessel which takes 3.5 hrs to get from Kadmat to Agatti or
return. WE are not liable for any changes or cancellation in the programs of this vessel. However, we
will try our best to get the vessel for the dates you have requested and inter island transfer. In case
the speed vessel is cancelled an alternate fishing boat will be arranged for by the Administration /
Dive center for the return.
The fishing boat** would take close to 6 hrs and provides basic transport facilities.

B. Speed Boat : is a privately owned boat which takes 2 – 3 hours to get from Agatti to Kadmat or
return.IN case of unfavorable weather conditions, where the boat is unable to make the trip to
Kadmat, accommodation will be arranged for in Agatti Home stay as per the prevailing rate of
accommodation at Kadmat. Transfer will be offered based on the weather conditions.

C. Pablo Boat : is a traditional 25 to 20 foot diesel engined, wooden fishing boats used all over the
islands. They are loud, open air boats with a makeshift canopy for travel during the day. There is no
toilet on board. Estimated transit time between the islands is 6 - 7 hours in fair weather. The crew is
friendly, seasoned sailors who have made these runs several times. Life jackets are placed on the
boats for safety as are Compasses. It's best to have an anti sea-sickness pill before commencing travel
in case one is prone to the same. It is also advisable to use the toilet at the airport or at Kadmat
before leaving the premises. It is advisable to carry some water, snacks, a book or an I-pod for the
transfer. A cap and any essential medicines that may be needed should be kept handy either at the
top of the luggage or in a hand bag. The company does not take any responsibility for losses / in
conveniences arising from any of the transfer options provided.


4. Bookings
You need to contact us 8 weeks in advance of the date of your tour for bookings.
You are required to send in the booking request with all details as required.
We will confirm your booking subject to you and all the persons accompanying you
meeting all stated requirements, availability of accommodation and facilities and receipt of 25%
payments as described below 8 weeks in advance of your tour start date.
The balance payment will be payable 4 weeks prior to departure date failing on which will result in a
cancellation of the booking and forfeiture of the deposit paid. Requests for booking not received within the
timelines mentioned herein will be subject to availability and upon receipt of full charges in advance.


5. Cancellations
If you wish to cancel your holiday, written notification must be given to the Company by the Lead
Client. The date of cancellation will be the date the Company receives this written notice. In the event
of cancellation by you, the following cancellation charges will be payable:
- 60-31 days prior to departure: 25% of tour price forfeited
- 30 days – 14 days prior to departure: 30% of tour price
- 13 days – 7 days prior to departure: 50% of tour price
- Within 7 days departure: NO REFUND


6. Alterations by you
It is vitally important that your requirements be clearly stated at the time of booking. If, once the
booking has been accepted by the Company, you wish to make any alterations to the booking details,
e.g. change of name, date, accommodation, duration etc., the company will do all it can to assist you
although it is under no obligation to make any alterations other than to allow you or any member of
your party who is prevented from traveling to transfer his/her booking to someone else, provided
that written notice is given to the Company not less than 35 days before the departure date with full
details of the transfer. The transferee(s) must satisfy all the requirements for a diving holiday as set
out in these terms and conditions and the marketing materials. The Lead Client must send a written
alteration request to the Company at least 8 weeks prior to departure. You will be required to pay
any additional costs arising from your alteration. However, any alterations made by you less than 8
weeks prior to departure may be treated at the company's discretion as a cancellation and the
charges set out in Clause 5 above will apply. Any changes you wish to make to your holiday
arrangements once your holiday has commenced are your sole responsibility. The Company will not
be responsible for the additional cost of any changes you make whilst on holiday and these must be
paid for by you.


7. Unused Services
No refund or compensation is payable by the company for any unused accommodation, diving, services
or features provided during the holiday. Clients who do not complete a diving course / Dive pack
for any reason whatsoever, cannot be refunded for a portion or the remainder of the diving course.

8. Payment
(1) The specified deposit of 25% of estimated tour charges is due on booking.
(2) The balance of the cost of the tour as detailed in the Company's confirmatory email to you,
must be paid to the Company not later than 4 weeks prior to the date of departure. Failure to do
so will result in the booking being treated as cancelled by you. Cancellation charges will be
payable as set out in Clause 5 above.
(3) In the case of bookings made less than 8 weeks before the departure date, payment must be
made in full upon booking.


9. Price Policy
The Company reserves the right to change the prices advertised in the Internet homepages at
anytime without notice. Such changes to the price maybe as a result of Indian or foreign
government action (including changes in the rate of VAT and any other duties or levies), currency
fluctuations or increases in transportation costs etc. All price changes effected after booking has
been confirmed is payable with 7 days of intimation. If such change results in an increase of more
than 15% of the original cost quoted, you may cancel the booking and obtain a full refund, less an
administration charge of not more than INR 2000 per person. In the event that the holiday you
have bought is subsequently sold or offered for sale at a lower price than you paid, we will be
under no obligation to refund the difference in the price.


10. Responsibility
(1) The Company shall make its best endeavor to ensure that the tour and facilities are of Reasonable
Standards as stated in our offer. However, the Company has no control over third party facilties and
further, you must appreciate that in developing countries service in hotels, on tour and in restaurants
cannot be expected to be of the same standard as those in the Western Countries and the term
"reasonable standard" must be interpreted accordingly. This is particularly important where "dive
boats" are involved in a tour and the clear limitations of being on such a small vessel must be accepted.

(2) The Company DOES NOT accept liability for any loss including death or personal injury you may
suffer in respect of the holiday arrangements you book with the Company except those attributable
directly to the negligence of the Company.

(3) The Company's liability to compensate you and the amount of such compensation is subject to the
following limitations. First, in the case of damage other than death, illness or personal injury,
compensation is restricted to a reasonable amount having regard to such factors as the holiday cost
and the extent to which the enjoyment of your holiday can be said to have been affected, level of
negligence of the employees of the Company and contributory negligence on your part. The
maximum amount of such compensation the Company will pay you is limited to the price of the tour
as paid by you. Second, in all cases, liability and compensation are restricted in accordance with the
provisions of all International Conventions relevant to the transportation and accommodation
provided.

(4) Diving activities carry inherent risks and each person wishing to participate in such activities may
be asked by the Company to sign liability releases and provide a current medical and in all cases must
adhere to the restrictions imposed by the Company. 11. Force Majeure
The Company accepts no responsibility for and shall not be liable in respect of any loss or damage or
alterations, delays or changes arising from unusual and unforeseeable circumstances beyond its
control, such as war, or threat of war, riot, civil strife, industrial disputes including air traffic control
disputes, terrorist activity, political unrest, change in government regulations, natural and nuclear
disaster, floods, fire and adverse weather conditions, technical problems with transport, closure or
congestion of airports or ports.


12. Diving
Proof of diving qualification by a recognized agency is compulsory. Clients must submit their diving
qualifications to the Divemaster/ Dive Instructor before diving can commence. All clients on the
booking form participating in scuba diving must be in good health and not have any medical history of
lung disorders, asthma, epilepsy, diabetic or recent surgery and agree to discontinue diving if
respiratory congestion or a head cold or any other medical condition takes place during the holiday. If
the client has any medical condition contrary to these requirements he/she must produce a diving
medical certificate of fitness, prior to diving. Failure to provide satisfactory diving qualifications or
medical certificates will not result in any liability whatsoever on the part of the Company.


13. Responsibility for Diving
The Company makes every effort to ensure the highest standards of diving etiquette and safety.
However, clients are advised that diving takes place at their own risk and they must behave in a fit
and proper manner at all times, in accordance with all recognised diving practices and procedures
and take proper responsibility for their own safety. Clients are advised that certain diving sites are
very remote, either by distance or time or both, from a recompression chamber. The Company
reserves the right to require to withdraw from the holiday any person whose actions or conduct is
considered by the Company in its absolute discretion to be incompatible with the comfort and safety
of the company's other clients or to be offensive to them. In the event of such conduct, no liability
whatsoever will be owed to that person by the Company upon withdrawal from the holiday.


14. Travel Documents
It is your responsibility to ensure that all necessary travel documents such as passports,
visas and to ensure that all diving qualifications are obtained and are valid.


15. Complaints
If you have cause for complaint whilst on holiday, you must bring it to the attention of the Company
who will then do their best to rectify the situation. It is unreasonable to afford the Company or its
representatives no opportunity to rectify any problem whilst on your tour and failure to do so on
your part may affect your right to compensation. Should any problem remain unresolved, any
complaint must be made in writing to the Company within 28 days of completion of the tour.


16. Insurance

It is your responsibility to ensure that you have adequate insurance cover. It is a condition of booking
your holiday that you have taken out adequate insurance against such risks as medical costs, personal
accident risks, personal liability and legal expenses. You are especially advised to insure against
cancellation and loss of deposit. You are required to ensure that your policy has an endorsement for
scuba diving if you are undertaking it as part of your tour.
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